Real Culture Change. Real Impact.
The Culture Kit - Powering Your Success
Culture isn’t what’s written on the wall - it’s what happens in the everyday moments that matter. At The Culture Kit, we work with organisations to shape cultures that feel authentic, energise people, and deliver lasting business impact.
Explore how we’ve helped clients turn values into action, build engaging leadership capability, and create cultures that support performance, wellbeing, and community value.
📌 Case Study: Unifying a Dispersed, High-Performing Team
Building Alignment to Drive Performance
The Background:
A large, complex organisation with a highly dispersed leadership team needed to improve alignment, collaboration, and collective performance. With diverse working styles, legacy team dynamics, and increasing delivery demands, there was a clear need to create clarity, strengthen relationships, and build a unified leadership culture.
The Challenge:
To unify a geographically and operationally dispersed leadership team by:
- Strengthening alignment around shared expectations and team behaviours
- Improving mutual understanding of different working styles
- Enhancing trust, collaboration, and collective delivery
Our Approach:
Discovery & Insight: We began with a diagnostic of team dynamics and leadership behaviours to understand current challenges, working preferences, and areas of friction.
Leadership & Team Behaviours Development: Using behavioural profiling tools and interactive workshops, we helped leaders better understand themselves and each other, creating a shared language for working together effectively.
Scaling the Impact: To extend this work beyond the leadership team, we delivered a Directorate-wide workshop for 160 colleagues, embedding key behavioural insights and ways of working across the wider function.
Sustained Impact: A 12-month activation and check-in plan kept momentum alive, supporting leaders to consistently apply new habits, strengthen alignment, and evolve the culture together.
Impact:
- Improved collaboration and trust across dispersed leadership teams
- Increased alignment on shared ways of working
- Enhanced team delivery performance and colleague feedback
- Greater self-awareness and behavioural flexibility within the directoratate
📌 Case Study: Embedding Psychological Safety in Operations
Creating a Culture Where People Speak Up and Show Up
The Background:
A large Operations Directorate, with a mix of legacy practices and new leadership, recognised the need to create a culture of psychological safety - where colleagues felt empowered to speak openly, challenge constructively, and work in ways that reflected modern leadership values.
The Challenge:
To build a culture where:
- Leaders model openness, feedback, and empathy
- Teams feel safe to share concerns, ideas, and mistakes
- Clear behavioural expectations drive consistent, high-performing ways of working
Our Approach:
Co-Creation of a Team Behavioural Framework
Through workshops and colleague conversations, we co-designed a set of practical, meaningful behaviours that reflected what ‘good’ looked like for this function.
Leadership Development Programme
We equipped leaders at every level with the skills, confidence, and tools to lead with empathy, clarity, and accountability - embedding psychological safety as a leadership priority.
Communications Masterclass Training
To ensure these behaviours translated into everyday conversations, we delivered training to help leaders run better one-to-ones, give effective feedback, and create open, safe spaces for their teams.
Impact:
- Increased openness and feedback within teams
- Clear, consistent behavioural expectations across the directorate
- Stronger, psychologically safe leadership conversations
